Slaloma support
Slaloma is an iPhone app for people with diabetes who wear a CGM. It reads your glucose readings from your CGM’s sharing service and shows them with what you log. It sends alerts at levels you choose, and in Ask you can ask it about your own data, by typing or dictating.
Slaloma is not a medical device. It never gives insulin doses or treatment advice. For that, ask your care team.
Keep your Dexcom or Libre app’s alarms on and check a reading there before you act on it: Slaloma’s alerts come a few minutes later and can be late or not come at all, and its readings can be late, missing or wrong.
In an emergency, call your local emergency number.
Contact
Slaloma is a small personal project, so a reply can take up to 2 working days. This inbox isn’t watched around the clock: don’t use it for anything urgent.
Say which iPhone and iOS version you use, and the build line from You › Help & feedback › About Slaloma. Never send a password or your CGM sign-in.
Questions
How do I sign in?
Open the app and choose Continue with Apple, Continue with Google or Continue with email. Email sends you a link and a 6-digit code; there’s no password. Your account is made the first time you sign in.
If the app says Slaloma isn’t taking new accounts right now, try again the next day.
Which CGMs work with Slaloma?
Slaloma doesn’t connect to your sensor. It reads your readings from a service that already has them:
- FreeStyle Libre: a LibreLinkUp follower account you invite from your Libre app.
- Dexcom: Dexcom Share, with the wearer’s Dexcom username and password (not a Follow app login). Share must be on.
You set this up when you first sign in, and can change it in You › Readings source. Readings reach Slaloma a little after your CGM app shows them. An account already connected another way (a Nightscout site, or an upload from xDrip+ or Juggluco) keeps working, but the app can’t set one up.
My alerts aren’t arriving
- Only Urgent low is on from the start. Turn the other alerts on in You › Alerts.
- Notifications: allow them in iOS Settings › Notifications › Slaloma. You › Alerts says “Notifications off” when they’re blocked.
- Focus and the silent switch: turn on Time Sensitive in the same Settings page so alerts come through Sleep and other Focus modes. The silent switch or a Focus can still mute them.
- Quiet hours and Snooze: during the quiet hours you set (You › Alerts › Quiet hours), some alerts are held for the morning; Urgent low is never held by quiet hours. A snooze also pauses alerts.
- No new readings: if the app says your readings are old, check You › Readings source.
To test, use You › Alerts › Send test alert. Test again after iOS updates.
How do I delete my account?
In the app: You, tap your name (or Account) at the top, then Delete account at the bottom of that page.
Your account pauses at once and Slaloma’s alerts stop. It’s deleted 7 days later; sign in before then to restore it, or choose Delete now. Backup copies are gone 7 days after deletion. If you signed in with Apple, Slaloma also gives up its access to your Apple Account.
What’s deleted: your email and sign-in methods, your CGM sign-in, your glucose readings, what you log, your questions in Ask and their answers, data read from Apple Health, alerts sent, settings and feedback. What OpenAI already received can’t be recalled.
Then remove Slaloma’s access at your CGM: change your Dexcom password, or remove the Slaloma follower in your Libre app. If your account was connected another way, delete Slaloma’s token in your Nightscout site, or remove Slaloma’s secret from xDrip+ or Juggluco.
Can I get a copy of my data?
Yes: You › Privacy & data › Export everything. It includes your readings, logs, alerts, lab results and your chats in Ask, as CSV or JSON, for the dates you choose.
Is Slaloma free?
Yes, with daily limits. It’s still being built, so things change and sometimes break. Your feedback shapes it.
Slaloma · Privacy and terms
Slaloma is independent: it isn’t made by or affiliated with Abbott, Dexcom or Nightscout. FreeStyle Libre, LibreLinkUp and LibreView are trademarks of Abbott, and Dexcom of Dexcom, Inc.